Commission Policy

Deadlines and Pacing

• We work at our own pace but guarantee all commissions will be finished by the agreed deadline.
• If any unexpected delays occur, we’ll inform you as soon as possible.

Communication and Task Priorities

• Please provide clear details and references before we begin.
• We will give progress updates at key stages (concept, mid-progress, final).
• Rushed or high-priority tasks may be charged an extra fee.

Payment Policy

• Partial upfront payment (30–50%) is required before work begins.
• The rest is due per task/stage OR upon final completion (depending on project size).
• Full payment must be made before final files or assets are delivered.

Courtesy and Professional Conducts

• Respect our time and pacing. We aim for quality, not unnecessary rush.
• Communicate politely and clearly when requesting changes or feedback.
• Harassment or abuse will result in termination of the commission with no refund.
• Minor revisions are included. Excessive or repeated major revisions may require extra payment.

Conclusion

• By commissioning us, you agree to this policy.
• We may decline projects that don’t align with our values, schedule, or expertise.
• Our priorities are quality results, professional communication, and a respectful process.